We've compiled answers to frequently asked questions about our non-emergency medical transportation services, booking process, and specialized vehicles. Our goal is to make your experience as clear and stress-free as possible.

What about insurance coverage?

How much advance notice is needed?

Are your vehicles wheelchair accessible?

We work with various insurance providers and offer competitive rates. Please contact our dispatch team directly to verify coverage for your specific medical transportation needs and to discuss payment options.

While we strive to accommodate urgent requests, we recommend booking your transport at least 24-48 hours in advance. This ensures guaranteed availability and optimal scheduling for your appointment.

Absolutely. Our entire specialized fleet is equipped with state-of-the-art secure hydraulic lifts and ramps, designed for safe, dignified, and comfortable wheelchair transfers for all passengers.